We see it as our responsibility to protect your privacy. On this page we let you know what information we collect when you use our website, why we collect it and how we use it to improve your user experience. This way you understand exactly how we work.
This privacy policy applies to the services of Pets CUSTOM. You should be aware that Pets CUSTOM is not responsible for the privacy policies of other sites and sources. By using this website or placing an order, you agree to the privacy policy.
Pets CUSTOM respects the privacy of all users of its site and ensures that the personal information you provide is treated correctly, securely and confidentially.

Use of our services
When you sign up for one of our services, for example for the newsletter or when ordering a product, we ask you to provide personal information. This data is used to perform this service /agreement. We only use the data to send the newsletter (with your prior permission) or to place /place the order and have it delivered to your home (execution of the agreement). The data is stored on secure servers of Pets CUSTOM or those of a third party. We will not combine this data with other personal data that we have.

Your place order and provide
for the execution of your order, we need your name, email address, address (es), payment details and sometimes your required number. That way we can place and deliver your order and keep you informed about your order. We also give your data to others if necessary for an order, for example to one of our suppliers to the distribution centers and the delivery services (all possibly outside the EU).

When you send an email to us or complete the contact form on our website, we may save those messages. Sometimes we ask you for your personal information that is relevant to the situation in question. This makes it possible to process your questions and answer your requests. The data is stored on secure servers of Pets CUSTOM or those of a third party. We will not combine this data with other personal data that we have. The data will not be kept longer than necessary for the performance of the services and the administrative processing thereof.

To ensure that the website works properly and that you can enjoy shopping, CUSTOM uses cookies. We collect data for research in order to gain a better understanding of our customers, so that we can tailor our services accordingly.
This website uses "cookies" (text files placed on your computer) to help the website analyze how users use the site. The information generated by the cookie about your use of the website can be transferred to secure servers of Pets CUSTOM or those of a third party. We use this information to keep track of how you use the website, to prepare reports on website activity and to offer other services related to website activity and internet use.

We do not collect or use the information for purposes other than the purposes described in this privacy policy unless we have obtained your permission in advance.

Third parties
The information is not shared with third parties with the exception of web applications that we use for the benefit of our web store. This includes the Dropified order processing system and the order portal of our supplier. This data will only be used for the purpose of executing the agreement, namely the processing of the order and passing the order on manually to the supplier. Furthermore, in some cases, the information can be shared internally if it is necessary for the execution of the agreement or the processing of requests. The confidentiality of the data is respected and handled with care.

This privacy statement is tailored to the use of and the possibilities on this site. Any adjustments and /or changes to this site may lead to changes in this privacy statement. It is therefore advisable to consult this privacy statement regularly.

Edit / unsubscribe newsletter service
At the bottom of every mailing, you will find the option to adjust your data or to unsubscribe.

Viewing / adjusting / deregistering communication
We offer all visitors the opportunity to view, change or delete all personal information that is currently provided to us. If you want to know what information we have saved about you, you want to change your data or you want to be removed from our files, you can contact us via the contact form on this website or via our email address: liujx3n@gmail.com. We will process such questions and requests as quickly as possible, but no later than within 30 days.

If you are not satisfied with the use of your personal information or if you have a complaint, you have the right to lodge a complaint to the Authority Authority.

Disable cookies
Most browsers are set by default to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, it is possible that some functions and services on our and other websites will not function correctly if cookies are disabled in your browser.

Questions and feedback
We regularly check whether we comply with this privacy policy. If you have any questions about this privacy policy, you can contact us via liujx3n@gmail.com. We will process questions and requests as quickly as possible, but no later than 30 days.

Version 1.0.0
This page was last modified on 19-05-2019.